Terms of ServiceUnderstanding these terms is important because, by using our services, you’re agreeing to these terms.
• Due to the manufacturer's circumstances, the item you ordered may not be available, or the shipping of your order may be delayed, and we are not responsible for this. If the item you ordered is not available and cannot be shipped, we will refund the item and the difference of the shipping cost.
A : Due to the recent undervalue issue of our shipment from the shipping company, we are monitoring customs compliance in multiple countries of arrival. We have been informed by the shipping company that it will be returned and discontinued If this does not improve.
Therefore, Ktown4u decided to change the policy as follows. We ask for your generous understanding as it is for better service.
< No Under Valuation Policy >
The user shall not be allowed to directly modify (undervalue) the value of the purchased product according to the following reasons and purposes.
1. Undervalues themselves violate international transportation laws.
2. Undervalues may result in transportation restriction by certain carriers.
3. Ktown4u pursue stability, reliability and legality.
4. ktown4u also encourages customers to pursue legal e-commerce.
Please enter the amount of mileage point that you would like to use and click 'Apply'.|
The value of 1 mileage point is about 1 KRW, which is equivalent to about 0.001 USD.|
Therefore, if the mileage points used are too small, the overall price may not be affected.
We recommend you to collect some mileage points first before using them!
It depends on which shipping method you are choosing for the parcel.
EXPRESS (UPS) : 3-5 business days
EMS : 5-10 business days
Economy : 7-15 business days
Parcel POST : 15-30 business days
Registered Small Packet and K-packet: 20-40 business days
But sometimes it takes longer than that due to the delivery circumstances of the destination country.
For customs clearance in Brazil, please put accurate 11 digit of Personal customs code (CPF:Cadastro de Pessoas Físicas).|
It can be one of the reasons of delay or return of Package. EX.CPF-XXXXXXXXXX
If you want to edit CPF after making order, you can edit it on My account - order detail - Address modification
Ktown4u Chart fairly aggregates the sales quantity of the albums within Ktown4u!
Ktown4u chart will be counted according to the quantity purchased in Ktown4u, which may differ from the chart. Therefore, during the
completion of the customer order payment, the chart may change when canceling the order due to the customer's circumstances
1. When there is only one item
It is counted as SALES quantity specified in the item
2. When there are single item and a set
The sales volume for the set purchase is automatically included in the item.
ex) The chart aggregate sales quantity of this product is (5,000) and the quantity of sale for the set is automatically included in this quantity.
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